Thank you for visiting our website. Please find below our terms of trading. If you have any further queries please contact us via one of the methods listed on the 'Contact Us' Page.

General:

Every effort is made to ensure that products conform with current regulations. These may change from time to time. It is the purchasers responsibilty to ensure that products are used in appropriate situations.

All prices on the website are shown in GBP and are exclusive of VAT and delivery which are charged at the current rate. We reserve the right to alter or amend prices and products displayed on this website without prior notice.

The Safety Supply Company Ltd. reserve the full copyrights for this internet site. No part of the site may be reproduced or transmitted in any form or by any means without written permission of the copyright holder.

Full payment must be made at time of order via credit card, debit card or paypal. Other methods of payment can be accepted following prior arrangement. Legal title of goods shall not pass to the purchaser until payment has been received in full.

Delivery:

Products displayed on the website are generally kept in stock. Delivery would be via post, parcel carrier or via our own delivery team. Products are generally received by our customers within 2-3 working days from order. Delivery is charged at £4.95 exclusive of VAT for mainland UK deliveries as a one off charge per order.

Replacements, Returns & Cancellation:

We endeavour to deliver all orders quickly and in full. Short deliveries and damages must be notified to us within three days of receipt of order. We will of course refund or replace damaged products in accordance with your statutory rights.

Returns will be accepted subject to the goods being unused and returned in their original packaging in a condition fit for resale within 28 days of invoice date. It is your responsibility to cover the cost of the return carriage. Once returned goods have been received they will be checked for condition. We will then refund the cost of the goods themselves minus a 20% restocking charge. The original carriage charge cannot be refunded. 

With regard face masks purchased on and after the 28^th of April until further notice a higher 30% return charge will be applied. This is because due to the high demand and short supply of these masks throughout the UK any mask retuned could have been used to fulfil other customer orders.

You may cancel your order anytime prior to despatch of your goods without incurring any additional charges. Orders cancelled after this stage would be treated in the same manner as returns and would incur a 15% restocking charge.

Export:

All prices on our website are in GBP. Credit card transactions in other currencies will be converted to GBP on the day of transaction. Our standard delivery proceedure and tariff applies to deliveries in mainland UK. For enquiries outside this area please contact us for specific delivery arrangements and costs.